How It Works Guide

STEP-BY-STEP INSTRUCTIONS

 

How to Book, Prepare, & Attend

Schedule Your Appointment:

 

1) Go to the Booking page.

2) Select the service you want, then confirm your times zone.

3) On the calendar, click on the dark colored dates to see available time slots.

4) Click “continue” to select your time slot(s). To select multiple time slots when purchasing a block of sessions, click “add a time” before clicking “continue.”

5) Fill out your personal info and click “pay now” or “confirm appointment” (depending on the type of service).

6) Enter your payment information and you’re done!

7) You will receive an e-mail from Douglass Voice Help with info on connecting to your appointment.


Prepare Your Technology:

 

1) Smart phone, tablet, or computer, with a camera built in (or with separate webcam).

2) 4G cell phone signal OR “high speed” internet (10-15 mbs is optimal): A good rule of thumb is: Cable internet is always fast enough, DSL is sometimes fast enough, and dial up is not fast enough. If you are using a smart phone or tablet, you will also need a smart device stand or other item to keep your device upright.

3) Headphones / earbuds (wired or wireless) with microphone: Any type of headphones will work, but it is recommended that you use headphones with a built-in microphone such as bluetooth earbuds or wired phone headset, so that the microphone is close to your mouth. You may use hearing aids as headphones, but you will ALSO need a microphone close to your mouth, such as a table-top microphone. Using speakers instead of headphones, or using your “speaker phone” function on your phone will not work well.


Prepare Your Environment & Materials:

 

Find a place that is well-lit. If using a smart device, try to find a place where you can prop the phone up at about table height, as it will be important to be able to visualize your torso during sessions for breathing work.

THERAPY MATERIALS

1) 16 oz or larger cup filled with water. It is best if cup has lid and a hole for a straw (but lid is not necessary)

2) A drinking straw

3) Easy reading material available for use during the session either in hard copy or on a device that will not be used for conducting our online session (please bring have reading glasses ready, if needed).

SPEAKING VOICE & ACCENT TRAINING MATERIALS

Please have easy reading material available for use during the session either in hard copy or on a device that will not be used for conducting our online session (bring reading glasses if necessary).

SINGING VOICE TRAINING MATERIALS

Please have a few songs/pieces ready to work on which present challenges to your singing.


Connect to Your Appointment:

 

At the time of booking, you will receive a confirmation e-mail containing the hyperlink used for entering the virtual waiting room. You will use this same hyperlink for all of your sessions at Douglass Voice Help.

NOTE TO THERAPY PATIENTS: Please complete and submit all the intake forms by the night before your session so that they can be reviewed ahead of time, in order to maximizing your evaluation time.